To access the Navis Support Services Summary document:
Open a web browser and navigate to www.navis.com.
The Navis home page opens.
At the top right of the screen, click Support.
The Navis Online Community home page displays.
Log in to the Navis Customer Portal.
On the Content tab, in the Search box, select All workspaces, enter Navis Support Handbook and click Go.
The search result displays the Navis Support Services Summary PDF document.
This document provides detailed information on a wide range of support topics, including how to contact the appropriate Support Department personnel. This person will assist you with any support or maintenance requirements you may have.
Select the check box on the left and click Download.